/ Journal. The Odoo knowledge library

Sales, CRM and pricing

Pricelists that behave, discounts, quotations, lead to order.

Odoo vs Salesforce: Which CRM Actually Fits Your Business

Swikriti Gyawali

Odoo vs Salesforce: Which CRM Actually Fits Your Business

Odoo vs Salesforce: Which CRM Actually Fits Your Business A plain-language comparison of price, features and setup time, so you can decide with real numbers instead of sales pitches. The Short Answer ...

Sep 24, 2026

Renting out products in Odoo: the Rental app from reservation to return

Renting out products in Odoo: the Rental app from reservation to return

Renting works in Odoo because the Rental app answers the question a sales setup cannot: is this item free between these dates. Set up rentable products with per-hour, day or week pricing, reserve on t...

Aug 27, 2026

Running events in Odoo: registration, tickets and follow-up in one place

Running events in Odoo: registration, tickets and follow-up in one place

One Odoo event record can hold the whole thing: the registration page, the ticket tiers, the payments, the reminder schedule and the attendance list. The side tools and their mismatched lists can go, ...

Aug 25, 2026

Email marketing and automation in Odoo: campaigns that run themselves

Email marketing and automation in Odoo: campaigns that run themselves

Email marketing scales in Odoo because the list, the customers and the sending live in one database: segments are live filters on real data, and follow-ups are automation rules that fire on behaviour ...

Aug 23, 2026

Field Service in Odoo: from work order to invoice in the field

Field Service in Odoo: from work order to invoice in the field

Field jobs stop leaking hours and parts when the task is the single place everything lands: the schedule, the timer, the worksheet, the parts off the van, the signature, and the invoice built straight...

Aug 13, 2026

Helpdesk SLAs and ticket routing in Odoo: stop tickets falling through the cracks

Helpdesk SLAs and ticket routing in Odoo: stop tickets falling through the cracks

Tickets stop falling through the cracks when three things work together in Odoo Helpdesk: a team that owns each queue, an SLA policy that puts a clock on every ticket, and automatic assignment that gi...

Aug 11, 2026

Timesheets to invoice in Odoo: bill the hours you actually worked

Timesheets to invoice in Odoo: bill the hours you actually worked

You bill every hour you work by closing the gap between the work and the invoice: a service product set to invoice on timesheets, hours logged on the task as they happen, and the invoice drawn from de...

Aug 8, 2026

Billing projects in Odoo: milestones, fixed price and time-and-material

Billing projects in Odoo: milestones, fixed price and time-and-material

What Odoo bills on a project, and when, is decided by one field: the invoicing policy on the service product. Fixed price bills the agreed amount, milestones bill per finished phase, time-and-material...

Aug 6, 2026

How much does Odoo cost per year? The four cost layers, and where the money really goes

How much does Odoo cost per year? The four cost layers, and where the money really goes

You search "how much does Odoo cost per year", and the first number you find is a licence price per user per month. It looks affordable, so you budget for it. Then the first implementation quote lands...

Aug 1, 2026

Recurring billing and subscriptions in Odoo: set up plans without manual invoices

Recurring billing and subscriptions in Odoo: set up plans without manual invoices

Recurring billing in Odoo takes three pieces: a recurrence plan for the rhythm, a recurring product, and a confirmed subscription quotation. The scheduled actions then raise every invoice on time, and...

Jun 8, 2026

How to give a discount on the whole order in Odoo (not line by line)

How to give a discount on the whole order in Odoo (not line by line)

One discount on the whole Odoo order takes two things: switch on Discounts in the Sales settings, then use the Discount button at the bottom of the order, which spreads one percentage across all lines...

Apr 27, 2026

From lead to won deal: setting up the Odoo CRM pipeline (and converting leads correctly)

From lead to won deal: setting up the Odoo CRM pipeline (and converting leads correctly)

Your sales team is dropping deals through the cracks, and nobody can say where each one stands. The fix is a CRM pipeline that matches how you actually sell: decide whether you need a lead step before...

Apr 4, 2026

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